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Frequently Asked Questions

Have a question about services? Search our frequently asked questions.

commercial recruitment
You have seen a vacancy advertised on our website or social media and would like to apply for the role, however, you may not have applied for a position using a recruitment agency before, so you may be thinking what’s next?
To start the process, please apply for the role by submitting your CV via the Apply Now link within the advert. Once you have applied, your CV will then be reviewed by our specialist recruitment consultants. If your skills are a match for the criteria specified, the consultant recruiting for the vacancy will contact you to discuss the position further and to help understand more about yourself and what you are looking for from a role.
If you are unable to find a role in your preferred sector on our website or would like to have a general discussion about potential vacancies, please do not hesitate to get in touch as we are often discussing new roles with clients daily.

If you would like to register with Impact Recruitment we are here to help. If possible, please contact one of our branches via telephone or email in the first instance. To help understand which vacancies may be suitable for you, a member of the team will discuss your preferences in regard to roles you are looking for. A follow up link to register will be emailed to you for you to complete the registration process. Alternatively, you can visit our Northampton or Wellingborough branches where we will be happy to help answer any questions you may have.

Northampton: 01604 239555

Wellingborough: 01933 440285

Email: info@impactrecruitment.co.uk

 

We do not charge job seekers for our service.

Our experienced team recruit for a range of sectors which include the following roles:

Commercial – HR, marketing, sales, finance, customer service, IT, and administration
Industrial – Warehousing, production, and manufacturing
Supply Chain – Procurement, planning, operations, and logistics
Technical and Engineering – Automotive, aerospace, electrical and pharmaceutical

Get in touch and start the journey toward your dream job today!

Our vacancies are based in Northamptonshire and Peterborough.

You can send your CV directly to our team via one of the vacancies advertised throughout our website, or by clicking on the Send My CV page and submitting through our online form. Alternatively, please send your CV to info@impactrecruitment.co.uk

If you have the relevant experience we are looking for, a member of the Impact team will contact you. Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. All responses will be managed in accordance with GDPR.

During the first week you start work, you will receive an email to the email address you provided during your registration, prompting you to activate your online portal which will allow you to log in and view your payslips. Sometimes these activation emails may instead be in your junk mail, so we advise to check there first if you have not received the initial activation email. Payslips are generated weekly, with new payslips available every Friday of the following week you have worked.

Should you have any questions regarding your payslip, please ask your Account Manager in the first instance and they will be able to advise you on how we can help.

If your assignment with Impact Recruitment comes to an end and you require your P45, please follow these simple steps:

– Send an email to P45request@impactrecruitment.co.uk with the subject line “P45 Request”

– Include your full name and the reason for requesting your P45 in the body of the email

Our payroll team will process your request promptly and your P45 will be emailed to the address you provided during your registration. Your P45 is an essential document for tax purposes, so please keep it safe.

If you have any questions or need further assistance, feel free to reach out to our payroll team on 01604 239555.

It’s important to us to provide clarity on our role in your tax matters and to offer guidance should you find yourself in a situation where you believe you are paying too much tax.

Whilst we are responsible for paying you for the work you have completed and deducting any appropriate tax contributions, all tax matters are dictated by HMRC who are responsible for notifying us of your correct tax code.

If you are facing such concerns, we recommend reaching out to your dedicated Account Manager as your initial point of contact. They are well-informed in tax-related inquiries and will be more than happy to guide you in the right direction.

For additional support, please contact our payroll team on 01604 239555 or by email at info@impactrecruitment.co.uk

If the circumstance arises and you are not able to attend your placement, please let us know as soon as possible. You can do this by calling your Account Manager directly on the number provided on your assignment confirmation. Additionally, you can call our offices on 01604 239555 – Northampton, 01933 440285 – Wellingborough, 01733 294544 – Peterborough.