Company/Sector: Warehouse and logistics, FTSE 250 company
Duration of supply: Since 2002
Supply type: Initially branch supply with a dedicated in-branch account manager, later developing into supplying an onsite team who work alongside our client’s management team.
Types of roles: Warehouse operatives, forklift drivers, trainers
Location: UK
Client issue: Due to a huge peak in business, our client required a vast number of people onsite who required training and signing off internally on MHE, for insurance purposes. Despite temporarily giving alternative manual duties to some staff, to help utilise the bottleneck of people waiting for sign-off, there was concern that this would cause retention issues, as candidates were delayed getting on their preferred job role ‘on the trucks’.
Our tailored solution and results: Impact took on our own trainer who provided all the necessary training, testing and assessing onsite to efficiently onboard our candidates. In between training the new temporary staff, our trainer carried out refresher training with the permanent team, allowing supervisors and manager’s time to further improve efficiencies. Due to added capacity for onboarding, Impact could continue quickly filling the vacancies needed to deal with the client’s peak trading period. Impact’s trainer soon became a permanent member of our client’s team and they achieved their most successful peak to date.
