Our Story
From recruitment colleagues founded in 2002 to a growing Northamptonshire recruitment agency.
Impact Recruitment is a Northamptonshire-based recruitment consultancy built on one simple belief: hiring done properly. We work as a true extension of our clients’ operations, taking ownership of their hiring challenges and delivering outcomes that matter – not just CVs on a desk.
We are not a volume agency. We do not compete on price. We compete on the quality of our work, the depth of our relationships, and the consistency of our delivery. We hold ourselves to a higher standard than the market expects and we make sure our clients feel and value the difference.
For SMEs and growth businesses across Northamptonshire that are tired of average recruitment, Impact is the partner that takes the problem off your hands and gets it right because we treat every hire as if it were our own business on the line.
How our story began
Back in 2002, Paul went into business with his two colleagues, Neil and Nigel. Having been through a company takeover and experienced a huge change in culture as their former employer grew, they knew it was time to put faith in themselves, learn from their experience and do things their own way.
Their early recruitment years give them some top-quality training and experience in the industrial and technical marketplace, but it also gave a clear view of how they wanted to make an impact on the local recruitment market and a meaningful change in the perception of recruitment businesses. So, what impact were they hoping to make?
From day one, we wanted to be different, to exceed expectations, and think we’ve nailed it. We’ve come a long way from 3 owners and a laptop, but our core values remain.
Paul and Angela are the directors now and the team has grown to close on 30 people; still small enough to know each other and work together.
Teamwork is everything. This goes for how we collaborate with you, our clients and candidates, and how we work within the business. We champion service and value over cost-cutting.
You won’t encounter over-stretched people spinning many plates here and, having expert team members in specialist roles, means we can all focus on what we do best.
We have consultants, account managers, finance, on-site teams, marketing, a head office and management team – everything you need for a personalised, thorough, and compliant recruitment process.
We are innovative. We evolve, adapt, and always embrace change; whether that be utilising the latest technology or opening new sites to better service our client base. We offer you personalised recruitment solutions, are flexible, forward-thinking, and utilise creative ideas from all our team.
From the very beginning we’ve been ethical and trustworthy. Honest with clients, candidates and each other. Nobody is perfect but if we make a mistake, we own it and learn from it. We’re accountable, whether you’re talking to your account manager or a director.
Right from day one we’ve strived to be professional, but accessible and we think that’s achieved through respect; respect for ourselves, for you and the role we can play in making an enormous difference to people’s working lives.
Old-fashioned values, maybe, but we have a solid 20+ year history behind us, and those values have steered us through economic recessions, political challenges, and a pandemic. Our high level of performance has been recognised by many awards and accolades under the recruitment, logistics, marketing, entrepreneurship, leadership and training categories since our launch. So, we won’t stop here.
How our story began
Back in 2002, Paul went into business with his two colleagues, Neil and Nigel. Having been through a company takeover and experienced a huge change in culture as their former employer grew, they knew it was time to put faith in themselves, learn from their experience and do things their own way.
Their early recruitment years give them some top-quality training and experience in the industrial and technical marketplace, but it also gave a clear view of how they wanted to make an impact on the local recruitment market and a meaningful change in the perception of recruitment businesses. So, what impact were they hoping to make?
From day one, we wanted to be different, to exceed expectations, and think we’ve nailed it. We’ve come a long way from 3 owners and a laptop, but our core values remain.
Paul and Angela are the directors now and the team has grown to close on 30 people; still small enough to know each other and work together.
Teamwork is everything. This goes for how we collaborate with you, our clients and candidates, and how we work within the business. We champion service and value over cost-cutting.
You won’t encounter over-stretched people spinning many plates here and, having expert team members in specialist roles, means we can all focus on what we do best.
We have consultants, account managers, finance, on-site teams, marketing, a head office and management team – everything you need for a personalised, thorough, and compliant recruitment process.
We are innovative. We evolve, adapt, and always embrace change; whether that be utilising the latest technology or opening new sites to better service our client base. We offer you personalised recruitment solutions, are flexible, forward-thinking, and utilise creative ideas from all our team.
From the very beginning we’ve been ethical and trustworthy. Honest with clients, candidates and each other. Nobody is perfect but if we make a mistake, we own it and learn from it. We’re accountable, whether you’re talking to your account manager or a director.
Right from day one we’ve strived to be professional, but accessible and we think that’s achieved through respect; respect for ourselves, for you and the role we can play in making an enormous difference to people’s working lives.
Old-fashioned values, maybe, but we have a solid 20+ year history behind us, and those values have steered us through economic recessions, political challenges, and a pandemic. Our high level of performance has been recognised by many awards and accolades under the recruitment, logistics, marketing, entrepreneurship, leadership and training categories since our launch. So, we won’t stop here.
OUR VISION
“To be the most trusted and relied-upon recruitment partner for businesses across Northamptonshire and our target sectors; known for quality, consistency, and doing things the right way.”
In practical terms this means being the first name businesses reach for when they need to hire. Not because we are the biggest agency in the region, but because we are the one that never lets them down. We want to be the agency that clients recommend without hesitation and that candidates remember long after placement.
Our Values
Recruitment done
properly.
INTEGRITY
As advocates of recruitment law, codes of conduct, and members of the REC; we do things the right way. We set the standard, follow the process and honestly deliver what we say we will, and more. We’d rather under-promise, and over-deliver.
INNOVATION
We actively seek new ways of doing things; improvements that drive benefits and value. We evolve, adapt and embrace change. We offer solutions, are flexible and forward-thinking.
TRUST
Honest with clients, candidates and each other. If we make a mistake, we own it and learn from it. We have a no-blame culture and can be trusted to work ethically and transparently. We’ll be honest up-front and give honest feedback!
TEAMWORK
People always come first. We work collaboratively with colleagues, clients and candidates. We celebrate the growth and development of individuals and businesses we work with. So, we go the extra mile for our clients, candidates and each other.
RESPECT
Professional but accessible, we have respect for clients, candidates and each other. We treat others in the way we wish to be treated and respect people’s differences. We care about our community and embrace practices that look after our environment.
Join Our Team
Our people are our most valued asset and are what set us apart from other recruitment agencies.
We are always open to hear from anyone with a desire to succeed in the recruitment industry and join our high performing team.
Learn why life at Impact could be the place for you.